Terms and Conditions


Please ensure to read these terms and conditions of usage carefully. These terms and conditions are binding in letter and spirit.

Installation

By subscribing to or installing the software from the official web-portal of MonitorMyMobile ("MonitorMyMobile"), you agree and consent to all the terms and conditions (present or modified from time to time). This constitutes a legally binding contract. You must check your device’s compatibility before placing an order. By installing MonitorMyMobile on a phone, you confirm that you have the proper consent or authority under applicable laws to monitor the phone in question. If you have installed MonitorMyMobile on a phone without proper rights, you must contact us immediately at contact@monitormymobile.com for assistance in removing the software. The software is granted to you on a license basis only; all rights remain with MonitorMyMobile, which may withdraw services in case of misuse.

You agree not to use or permit anyone to use the web-portal, software, or services in violation of any applicable laws. MonitorMyMobile is not responsible for your access or use of the software. Physical access to the device is required for installation.

Acceptance

By using the MonitorMyMobile website and/or services, you represent that you have read, understood, and consent to all terms and conditions, including but not limited to the Terms of Usage, End Consumer License, Privacy Policy, and Refund Policy. MonitorMyMobile may revise these terms at any time without notice, and new versions will be binding. If you object, you must stop using all services.

Monitoring

You must not install MonitorMyMobile on a child’s phone without their knowledge or consent, nor use their collected data for private or commercial purposes. Any such activity will void your license and services will be stopped immediately without refund. MonitorMyMobile may assist government agencies in curbing misuse. All data can only be downloaded from your MonitorMyMobile control panel.

Billing & Payment of License Fees

The software remains the exclusive property of MonitorMyMobile and only a temporary, limited, and revocable license is granted. To subscribe, you must create an account and provide billing and payment information. Payment details are processed by the payment provider, not MonitorMyMobile. You are responsible for following all instructions and documentation. Only install the software on devices you own or have legal consent to monitor. MonitorMyMobile reserves the right to modify, terminate, or refuse service at any time.

Subscription

You must read all terms and conditions before subscribing. Payment of license fees is mandatory for subscription. Orders without payment will be rejected. Provide accurate and complete information when creating your account. You are solely responsible for all activity from your account and must keep your password secure. Notify MonitorMyMobile immediately of any breach of security or unauthorized use. No refunds are provided for account cancellation.

Software Application

The software must be used strictly in compliance with all terms and conditions. MonitorMyMobile may suspend or terminate any license, disable the software, or modify features at any time. No claims will be entertained for such actions. For technical support, contact contact@monitormymobile.com. After-sales support is provided via call, email, and live chat only.

Refund

Refunds are issued only in accordance with the Refund Policy, which forms part of this agreement. No requests for refund will be entertained if they are against the Refund Policy.

Compatibility

You are solely responsible for checking device compatibility before downloading or installing MonitorMyMobile. If you subscribe and install on an incompatible device, you may opt for a free phone change within 7 days, but refunds will not be provided. Failure to confirm compatibility voids any claim for refund.

Uninstall

Uninstalling MonitorMyMobile for any reason disentitles you to a refund. Once uninstalled, your account will be deleted from the server within 48 hours. Reinstallation for the remaining period requires payment of 50% of the license fee and is not guaranteed.

Security

Payment information is provided to the payment provider, not MonitorMyMobile. MonitorMyMobile receives your personal information only in encrypted form and is not responsible for third-party memory leaks. You are responsible for securely retaining your password. MonitorMyMobile stores only a hash of your password and is not aware of your actual password. You indemnify MonitorMyMobile from all claims, disputes, and damages. Use the software strictly in compliance with applicable laws.

Mandatory Requirements To Be A User

You must be at least 18 years old and of sound mind to use MonitorMyMobile. When installing the software, you acknowledge you are a parent to your minor child. Installation must be done with valid legal consent from the device owner. All liabilities for deviation rest solely on the user.

Software Updates/Improvements

MonitorMyMobile may update or improve its software at any time without notice. You agree to accept such updates or improvements.

Intellectual Property

The MonitorMyMobile logo and trademark are proprietary rights of MonitorMyMobile. Unauthorized use is a violation of trademark laws. The web-portal, service, and software are protected by trademark and copyright laws.

Disclaimer

The web-portal and services are provided "as is" without warranties of any kind. MonitorMyMobile does not guarantee accuracy, completeness, or reliability. You are solely responsible for verifying information before relying on it. MonitorMyMobile does not guarantee uninterrupted or error-free service.

Limitation of Liability; Sole and Exclusive Remedy

To the maximum extent permitted by law, MonitorMyMobile disclaims all liability for losses or damages arising out of or in connection with access to or use of the web-portal, software, or services. In no case shall MonitorMyMobile’s liability exceed INR 5,000/-.

Indemnification

You agree to indemnify, defend, and hold MonitorMyMobile, its directors, officials, and staff harmless from any claims, damages, or losses arising from your use of the web-portal, software, or services, or any breach of these terms.

Assignment

MonitorMyMobile may assign these terms to any person or entity at any time without notice. You may not assign these terms without MonitorMyMobile’s prior written consent.

Governing Law

These terms are governed by the laws of India. The courts of India shall have exclusive jurisdiction over any disputes.

Usage

This application is strictly for monitoring children. If used for any other purpose, MonitorMyMobile may suspend the app immediately without refund. The user is solely responsible for any legal or consequential actions arising from misuse.